At Jaliyat, the safety and well-being of our clients and staff are our top priorities. We are committed to providing a safe and secure environment for all our travel services, including Umrah packages, international and domestic tours, hotel bookings, and airline ticketing. Here is a comprehensive guide to our safety measures and recommendations for travelers:

Health and Safety Measures

  1. Enhanced Cleaning Protocols: We have implemented stringent cleaning and disinfection protocols across all our offices and partner facilities. High-touch surfaces such as desks, counters, and waiting areas are cleaned frequently throughout the day.
  2. Staff Training: All our staff members undergo regular training on health and safety guidelines as recommended by global health authorities such as the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC).
  3. Personal Protective Equipment (PPE): Our staff is equipped with necessary PPE, including face masks and gloves, to ensure their safety and that of our clients. Hand sanitizers are also available at all entry and exit points and within our offices.
  4. Social Distancing: We have reconfigured our office layouts and implemented social distancing measures to reduce the risk of transmission. Floor markings and signs are in place to guide clients and staff.
  5. Health Monitoring: We conduct regular health checks for our staff, including temperature screenings. Any staff member showing symptoms of illness is required to stay home and seek medical attention.

Client Safety

  1. Contactless Services: To minimize physical contact, we offer enhanced digital services. Clients can book tickets, make reservations, and access support through our website and mobile app.
  2. Flexible Booking Policies: Understanding the uncertainty caused by the COVID-19 pandemic, we have introduced flexible booking and cancellation policies to accommodate changes in travel plans.
  3. Travel Advisories: We keep our clients informed about the latest travel advisories and restrictions. Our team is available to provide guidance on safe travel practices and necessary precautions.

Safe Travel Tips

  1. Pre-Travel Precautions: Ensure you are aware of and comply with all health and safety requirements of your destination, including any necessary vaccinations or tests.
  2. During Travel: Always wear a mask, maintain social distancing, and frequently wash or sanitize your hands. Follow all safety guidelines provided by airlines and hotels.
  3. Post-Travel: Monitor your health for any symptoms and seek medical advice if necessary. Follow any quarantine or testing requirements upon returning home.

Partnerships with Hotels and Airlines

  1. Safe Accommodations: We work with hotels that adhere to strict health and safety protocols, including regular room disinfection and measures to ensure social distancing in common areas.
  2. Safe Flights: Our airline partners have implemented rigorous safety measures, including enhanced cleaning procedures, mandatory face masks for passengers and crew, and modified boarding processes to reduce crowding.

Emergency Assistance

  1. 24/7 Support: Our customer service team is available 24/7 to assist you with any emergencies or concerns during your travel.
  2. Emergency Contacts: Keep a list of emergency contacts, including local emergency numbers, your embassy, and our customer service team.

Staying Informed

We continuously monitor updates from health authorities such as WHO and CDC to ensure our safety measures are up-to-date and effective.

For more information or if you have any questions about our safety measures, please contact us at:

Thank you for choosing Jaliyat. Your safety and well-being are our top priorities, and we are committed to ensuring that your travel experience is safe and enjoyable.