Frequently asked questions

Jaliyat offers a range of services including an Umrah Desk for spiritual journeys, a Tour Department for international travel visas, Hotel Management for accommodations ranging from budget to 5-star, and Jaliyat Air for local and international ticketing.

You can contact us through our website, email, or phone. Our customer service team is available to assist you with all your inquiries.

Our Umrah package includes visa processing, flight booking, accommodation in Makkah and Madinah, transportation, and guided tours. We also provide comprehensive support to ensure a smooth and fulfilling spiritual journey.

Our packages are all-inclusive. However, any additional services requested by the client that are not part of the package will be charged separately.

Our team is supervised by a board of knowledgeable scholars to ensure that all services adhere to the highest religious and ethical standards.

The required documents vary by country, but generally include a valid passport, recent photographs, proof of travel plans, and any specific documents required by the destination country. Our team will guide you through the exact requirements.

We provide visa services for many countries including Dubai, Malaysia, Thailand, China, Singapore, Indonesia, Turkey, Sri Lanka, the UK, USA, Europe, Australia, and Canada.

We offer a wide range of accommodations from budget hotels to 5-star luxury hotels. Our network includes over fifty hotels in Saudi Arabia to ensure that we meet the needs of all our clients.

We work closely with the biggest hotel groups in Saudi Arabia and regularly review and monitor the quality of the accommodations to ensure they meet our high standards.

Yes, we can arrange hotel bookings in various international destinations as part of our travel and tour services.

Jaliyat Air offers a worldwide ticketing system for both local and international travel. We strive to find the best and most affordable travel options for our clients.

You can book a flight through our website, by calling our customer service team, or by visiting our office. Our team will assist you with all the details.

Yes, we often have special offers and discounts available. Please check our website or contact our customer service team for the latest deals.

Our packages are all-inclusive. However, any additional services requested by the client that are not part of the package will be charged separately.

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