At Jaliyat, the health and safety of our clients and staff are our top priorities. We have implemented comprehensive measures to ensure that our services continue to meet the highest standards of safety and hygiene during the COVID-19 pandemic. Here’s how we are responding to the challenges posed by the pandemic:

Health and Safety Measures

  1. Enhanced Cleaning Protocols: All our offices and partner facilities undergo regular deep cleaning and disinfection. We ensure that high-touch areas such as desks, counters, and waiting areas are cleaned frequently throughout the day.
  2. Staff Training: Our staff has been trained on the latest health and safety guidelines provided by health authorities. They are well-equipped to handle various situations related to COVID-19 and are committed to maintaining a safe environment for everyone.
  3. Protective Equipment: All staff members are required to wear face masks and gloves. We also provide hand sanitizers at all entry and exit points, as well as at various locations within our offices.
  4. Social Distancing: We have reconfigured our office layouts to ensure social distancing is maintained. Markings have been placed on the floor to guide clients and staff in maintaining appropriate distances.
  5. Health Monitoring: Regular health checks, including temperature screenings, are conducted for our staff. Any staff member showing symptoms of illness is required to stay home and seek medical attention.

Client Safety

  1. Contactless Services: To minimize physical contact, we have enhanced our digital services. Clients can book tickets, make reservations, and access support through our website and mobile app.
  2. Flexible Booking Policies: Understanding the uncertainty caused by the pandemic, we have introduced more flexible booking and cancellation policies. This allows our clients to make changes to their travel plans with ease.
  3. Travel Advisories: We keep our clients informed about the latest travel advisories and restrictions related to COVID-19. Our team is available to provide guidance on safe travel practices and necessary precautions.

Partnerships with Hotels and Airlines

  1. Safe Accommodations: We collaborate with hotels that follow stringent health and safety protocols. This includes regular disinfection of rooms, availability of hand sanitizers, and measures to ensure social distancing in common areas.
  2. Safe Flights: We work with airlines that have implemented rigorous safety measures, including enhanced cleaning procedures, mandatory face masks for passengers and crew, and modified boarding processes to reduce crowding.

Supporting Our Community

  1. Community Outreach: We are actively involved in community outreach programs to support those affected by the pandemic. This includes providing assistance to healthcare workers and vulnerable populations.
  2. Employee Support: We offer support to our employees through flexible work arrangements and access to health resources. Their well-being is essential to us, and we strive to create a supportive work environment during these challenging times.

Staying Informed

We continuously monitor updates from health authorities such as the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC). This ensures that our response to the pandemic remains up-to-date and effective.

For more information or if you have any questions about our COVID-19 response, please contact us at:

Thank you for trusting Jaliyat with your travel needs. We are committed to ensuring your safety and well-being during these unprecedented times.